Accesso

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Accesso Technology Group PLC
FormerlyLo-Q
Company type
Public
LSE: ACSO
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Headquarters
Berkshire
,
England
Number of locations
4 Offices Worldwide
Area served
Worldwide
Key people
Steve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell (Non-Executive Chairman)
Servicesticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution
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Total equityIncrease Template:US$ (2018)[1]Template:Rp
Number of employees
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Divisionsaccesso LoQueue
accesso Passport
accesso ShoWare
accesso Siriusware
Ingresso
The Experience Engine (TE2)
SubsidiariesLocated in Europe and North America and Australia
Websitewww.accesso.com

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Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.[2] Accesso has 9 offices across the world, and serves 1000 venues, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.[3]

History

Accesso was established around 2000, and entered bankruptcy almost immediately. The company then reemerged in 2007.[4]

In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for Template:US$.[5][6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.[5] Tom Burnet was the CEO of Lo-Q and retained this role after the merger.[5][7] Accesso's CEO and owner Steve Brown joined the board of the new company and became the COO of North American operations.[5]

In November 2013, Lo-Q was renamed accesso to reflect the company's operations.[8] In December 2013, accesso acquired for Template:US$ Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.[9] On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a cloud-based ticket sales product.[10] On 30 March 2017, accesso acquired Ingresso,[10] a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),[11] a guest experience management company.[12]

In 2014, the company began via a three-year partnership with a South Korean consulting firm.[6]

Products

A Qbot at Mirabilandia in Italy

Accesso has products for ticketing, virtual queuing, distribution, guest experience and point of sale.

Accesso'a LoQueue Virtual Queuing[13] was introduced in 2001 and allows guests to wait in virtual lines as opposed to physical ones. Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.[14] Several patents have been registered for their concepts.[15][16][17]

Accesso's Passport ticketing suite[18] is used by venues including Six Flags[19][20] and Palace Entertainment.[21] In 2015, Merlin Entertainments Group signed a long-term agreement with accesso.[22]

The company's Siriusware ticketing & point of sale[23] provides guest management, ticketing, e-commerce and point-of-sale for venues and attractions. Accesso's ShoWare live entertainment ticketing[24] is cloud-based ticket sales software.[24]

References

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  1. ^ a b c d e f g Page Module:Citation/CS1/styles.css has no content."2018 Annual report and financial statements". 7 May 2019 – via Companies House Register.
  2. ^ Page Module:Citation/CS1/styles.css has no content.Whiterow, Philip (29 March 2012). "Lo-Q in the fast lane as new products come on stream". Proactive Investors Australia. Archived from the original on 31 March 2012. Retrieved 11 April 2012.
  3. ^ Page Module:Citation/CS1/styles.css has no content.Accesso Technology Group. "About Us". Retrieved 23 November 2020.
  4. ^ Page Module:Citation/CS1/styles.css has no content."Insights: Riding a rollercoaster with Accesso". TheTicketingBusiness News. 7 June 2019. Retrieved 4 March 2020.
  5. ^ a b c d Page Module:Citation/CS1/styles.css has no content.Garcia, Jason (6 December 2012). "Local park ticketing firm sold for $22M". Orlando Sentinel. Orlando, Florida. p. A10 – via Newspapers.com.
  6. ^ a b Page Module:Citation/CS1/styles.css has no content.Pedicini, Sandra (14 August 2014). "Lake Mary firm moves into South Korean theme parks". Orlando Sentinel. Orlando, Florida. p. A12 – via Newspapers.com.
  7. ^ Page Module:Citation/CS1/styles.css has no content.Pedicini, Sandra (24 November 2014). "Reservation-only rides in the works?". Orlando Sentinel. Orlando, Florida. p. D3 – via Newspapers.com.
  8. ^ Page Module:Citation/CS1/styles.css has no content."Lo-Q is now "accesso"". The Wall Street Journal (Press release). 12 November 2013. Retrieved 15 November 2013.[permanent dead link]
  9. ^ Page Module:Citation/CS1/styles.css has no content.Clarke, Sara K.; Garcia, Jason (9 December 2013). "Accesso buys Siriusware". Orlando Sentinel. Orlando, Florida. p. D3 – via Newspapers.com.
  10. ^ a b Page Module:Citation/CS1/styles.css has no content.Accesso (31 May 2017). "**accesso** acquires VisionOne, Worldwide, Ltd". accesso Technology Group plc. Retrieved 31 May 2017.
  11. ^ Page Module:Citation/CS1/styles.css has no content."accesso acquire software specialist The Experience Engine TE2". Blooloop. Retrieved 4 March 2020.
  12. ^ Page Module:Citation/CS1/styles.css has no content."**accesso** Announces Plan To Acquire The Experience Engine (TE2)". accesso Technology Group. Retrieved 4 March 2020.
  13. ^ Page Module:Citation/CS1/styles.css has no content."accesso LoQueue Virtual Queuing System". accesso Technology Group. Retrieved 2 December 2022.
  14. ^ Page Module:Citation/CS1/styles.css has no content."Products -accesso LoQueue". Your Guide. Retrieved 11 April 2012.
  15. ^ Page Template:Citation/styles.css has no content.US 6529786, Sim, Leonard, "Queue management system", published Script error: No such module "auto date formatter"., assigned to Maria N. Von Buhr and Chad Rapp 
  16. ^ Page Template:Citation/styles.css has no content.US 2008080445, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "Reservation Management System and Method", published Script error: No such module "auto date formatter". 
  17. ^ Page Template:Citation/styles.css has no content.US 2010277276, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "System For Regulating Access to a Resource", published Script error: No such module "auto date formatter". 
  18. ^ Page Module:Citation/CS1/styles.css has no content."accesso Passport Online Ticketing System". accesso Technology Group. Retrieved 2 December 2022.
  19. ^ Page Module:Citation/CS1/styles.css has no content."Cedar Fair chooses accesso to drive e-commerce platform". Amusement Today. 27 October 2011. Retrieved 15 November 2013.
  20. ^ Page Module:Citation/CS1/styles.css has no content."Mission Admission". Park World Magazine. 28 January 2009. Archived from the original on 5 January 2011. Retrieved 15 November 2013.
  21. ^ Page Module:Citation/CS1/styles.css has no content."Kernels – September 2012". Park World Magazine. 7 September 2012. Archived from the original on 19 October 2013. Retrieved 15 November 2013.
  22. ^ Page Module:Citation/CS1/styles.css has no content.accesso (31 May 2017). "Merlin Entertainments Selects **accesso** as its Exclusive Global..." accesso Technology Group. Retrieved 31 May 2017.
  23. ^ Page Module:Citation/CS1/styles.css has no content."accesso Siriusware Point of Sale Ticketing…". accesso Technology Group. Retrieved 2 December 2022.
  24. ^ a b Page Module:Citation/CS1/styles.css has no content."accesso ShoWare Box Office Event Ticketing…". accesso Technology Group. Retrieved 2 December 2022.
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