System Center Service Manager
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| System Center Service Manager | |
|---|---|
| [[Programmer|DeveloperTemplate:Pluralize from text]] | Microsoft |
| Operating system | Microsoft Windows |
| Platform | x64 |
| Type | Systems management |
| License | Trialware |
| Website | www |
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System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems.[1][2]
Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and ITIL.
SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.[3][4]
See also
- Microsoft Servers
- Microsoft System Center
- System Center Data Protection Manager
- System Center Operations Manager
- System Center Virtual Machine Manager
- Configuration management
- Windows Server Update Services
- SYDI
References
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- ^ Page Module:Citation/CS1/styles.css has no content.JYOTHIRMAISURI. "Service Manager". docs.microsoft.com. Retrieved 2020-05-20.
- ^ Page Module:Citation/CS1/styles.css has no content.Inc, Gartner. "System Center Service Manager Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved 2020-05-20.
{{cite web}}:|last=has generic name (help)[dead link] - ^ Page Module:Citation/CS1/styles.css has no content."System Center Service Manager – www.contoso.se". Retrieved 2020-05-20.
- ^ Page Module:Citation/CS1/styles.css has no content.Meyler, Kerrie; Hoecke, Kurt Van; Erskine, Samuel; Buchanan, Steven (29 October 2013). SCSM 2012 Unleashed. Pearson Education. ISBN 978-0672337079.
