Amdocs

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Amdocs Limited
Company type
Public
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Key people
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  • Shimie Hortig (CEO)
  • Tamar Rapaport-Dagim (CFO & COO)
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Total equityDecrease US$3.46 billion (2024)
Number of employees
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Websiteamdocs.com
Footnotes / references
Financials as of September 30, 2024.[1]

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Amdocs Limited (Template:Langx) is a multinational telecommunications technology company headquartered in Chesterfield, Missouri. The company specializes in software and services for communications, media, digital enterprises, and financial services providers. Amdocs was founded in 1982 and is publicly traded on the Nasdaq stock exchange.[citation needed]

Overview

Amdocs provides software and services for communications and media service providers.[2] The company operates in more than 90 countries,[3] with its headquarters in St. Louis, Missouri,[4] and has approximately 30,000 employees globally as of 2022.[5] Shuky Sheffer is the chief executive officer (CEO) and president.[6] Amdocs has been traded on the Nasdaq global select market since December 2013.[7]

History

Early years and IPO

Amdocs was founded in 1982 in Israel as an offshoot of the Israeli phone directory company Golden Pages, which was owned by the Aurec Group headed by Morris Kahn.[8] Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.[9] In 1982, Boaz Dotan became Amdocs' first President and CEO.[9]

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[9] Between 1990 and 1995, Amdocs took its initial diversification steps, expanding first into the wireline telephony market and then the mobile space.[10] Avi Naor replaced Dotan in 1995.[11] In June 1998, Amdocs held an initial public offering on the New York Stock Exchange.[9]

Expansion

Following its IPO, Amdocs expanded by acquiring additional billing and customer relationship management companies and building its application creation capabilities.[12] In 1999, the company moved into managed services when it acquired International Telecommunication Data System Corporation.[13] Companies acquired in the early 2000s include DST Innovis,[14] XACCT Technologies,[15] Cramer Systems,[16] Sigvalue,[17] and Canadian internet billing firm Solect.[18] Dov Baharav succeeded Naor as CEO in 2002,[11] and Eli Gelman held the role starting in November 2010.[19]

In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.[20] Concerns were also raised about potential mishandling of data.[21]

In 2005, Amdocs was suspected of industrial espionage when it hired a private investigator who allegedly spied on a Globes journalist. In 2009, the South African State Security Agency suspected Amdocs was being used by Mossad to spy on South African citizens.[22][23][24]

Amdocs continued to expand via mergers and acquisitions in the 2010s, purchasing firms such as Bridgewater Systems in 2011,[25] the business support system portion of Comverse Technology,[26] and content monetization, processing and distribution software company Vubiquity in 2018.[27] Shuky Sheffer replaced Gelman as Amdocs' President and CEO in October 2018.[6] In 2020, Amdocs acquired Openet, a provider of 5G charging, policy and cloud technologies.[28][29] Amdocs further expanded into cloud computing in 2021 with the acquisitions of Sourced, a Canadian company specializing in cloud transitioning.[30]

Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers[31] and built using Nvidia's AI foundry service, which runs on Microsoft Azure.[32] The company has experimented with using the platform to process customer service inquiries.[33] The same year, Amdocs acquired Astadia[34] and TEOCO's Service Assurance line of business.[35]

See also

References

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  1. ^ Page Module:Citation/CS1/styles.css has no content."Amdocs Limited FY 2024 Annual Report (Form 20-F)". U.S. Securities and Exchange Commission. 17 December 2024. pp. 46, F-6, F-7.
  2. ^ Page Module:Citation/CS1/styles.css has no content.Brown, Lisa (13 September 2017). "Amdocs buys land for new office campus in Israel". St. Louis Post-Dispatch. Retrieved 20 October 2023.
  3. ^ Page Module:Citation/CS1/styles.css has no content.Reich, Dror (31 January 2018). "Amdocs to Acquire Premium Content Provider Vubiquity for $224 Million". Calcalistech. Retrieved 20 October 2023.
  4. ^ Page Module:Citation/CS1/styles.css has no content."2022 Annual Report". Amdocs. 30 September 2022. Retrieved 8 November 2023.
  5. ^ Page Module:Citation/CS1/styles.css has no content."Form 20-F". Amdocs. 13 December 2022. p. 53. Retrieved 20 October 2023.
  6. ^ a b Page Module:Citation/CS1/styles.css has no content.Feldt, Brian (1 August 2018). "Amdocs names new CEO as it reaches $1 billion quarterly revenue mark for first time in company history". St. Louis Post-Dispatch. Retrieved 20 October 2023.
  7. ^ Page Module:Citation/CS1/styles.css has no content."Data Technical News #2013 - 58 Amdocs Management Limited to Begin Listing on NASDAQ on Friday, December 20, 2013". nasdaqtrader.com.
  8. ^ Page Module:Citation/CS1/styles.css has no content."#937 Morris Kahn". Forbes.com. 12 February 2010. Archived from the original on 18 January 2013. Retrieved 26 January 2013.
  9. ^ a b c d Page Module:Citation/CS1/styles.css has no content.Georgi, Anat; Grimland, Guy (9 May 2011). "Confessions of a 'start-up junkie'". Haaretz. Archived from the original on 3 February 2018. Retrieved 26 January 2022.
  10. ^ Page Module:Citation/CS1/styles.css has no content."Amdocs Ltd.". International Directory of Company Histories, Vol. 47. St. James Press. 2002.
  11. ^ a b Page Module:Citation/CS1/styles.css has no content.Yom Tov, Shirley (13 March 2002). "Avi Naor steps down as Amdocs CEO, CFO Dov Baharav takes over". The Marker. Retrieved 20 October 2023.
  12. ^ Page Module:Citation/CS1/styles.css has no content.Le Meistre, Ray; Baumgartner, Jeff (5 February 2013). "Amdocs Ain't What It Used to Be". Light Reading. Retrieved 23 October 2023.
  13. ^ Page Module:Citation/CS1/styles.css has no content."Amdocs plans acquisition to increase billing business". Bloomberg News. 8 September 1999. Retrieved 20 October 2023.
  14. ^ Page Module:Citation/CS1/styles.css has no content."DST Innovis sells for $238 million". Biz Journals. 5 July 2005. Retrieved 29 April 2020.
  15. ^ Page Module:Citation/CS1/styles.css has no content."Amdocs Buys Xacct". Light Reading. 22 December 2003. Retrieved 11 March 2024.
  16. ^ Page Module:Citation/CS1/styles.css has no content.Willing, Nicole (19 July 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved 29 April 2020.
  17. ^ Page Module:Citation/CS1/styles.css has no content."Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. 21 January 2007. Retrieved 29 April 2020.
  18. ^ Page Module:Citation/CS1/styles.css has no content."COMPANY NEWS; AMDOCS TO PURCHASE NET SOFTWARE COMPANY IN TORONTO". The New York Times. 1 March 2000. Retrieved 5 May 2025.
  19. ^ Page Module:Citation/CS1/styles.css has no content.Baumer, Lilach (8 January 2018). "Amdocs CEO Eli Gelman to Step Down Effective October 2018". Calcalist. Retrieved 29 April 2020.
  20. ^ Page Module:Citation/CS1/styles.css has no content.Johnston, David (6 May 2000). "Israeli Spy Inquiry Finds Nothing, Officials Say". The New York Times. Retrieved 5 October 2017.
  21. ^ Page Module:Citation/CS1/styles.css has no content."Censored Israeli Software Spying On US: Amdocs Comverse Infosys - Carl Cameron Dec 2001". Internet Archive. 23 July 2013. Retrieved 8 February 2024. 8:44 ...What US government officials are worried about however, is the possibility that Amdocs data could get into the wrong hands...
  22. ^ Page Module:Citation/CS1/styles.css has no content.Sharvit, Noam (31 May 2005). "Amdocs exec questioned in industrial espionage affair". Globes. Retrieved 6 March 2024.
  23. ^ Page Module:Citation/CS1/styles.css has no content.Singer-Heruti, Roni (31 May 2005). "Amdocs Execs Face Questioning". Haaretz. Retrieved 6 March 2024.
  24. ^ Page Module:Citation/CS1/styles.css has no content."Spy Cables: Were Israeli spies tapping SA cellphones?". News24. Retrieved 14 February 2023.
  25. ^ Page Module:Citation/CS1/styles.css has no content."Amdocs Buys Bridgewater Systems". Forbes. Retrieved 30 January 2024.
  26. ^ Page Module:Citation/CS1/styles.css has no content.Bicheno, Scott (30 April 2015). "Amdocs acquires Comverse BSS business for $272m". Telecoms. Retrieved 28 April 2020.
  27. ^ Page Module:Citation/CS1/styles.css has no content.Reim, Garrett (31 January 2018). "Vubiquity to Be Acquired for $224 Million by Amdocs". LA Business Journal. Retrieved 30 June 2020.
  28. ^ Page Module:Citation/CS1/styles.css has no content.Robuck, Mike (12 August 2020). "Amdocs wraps-up $180 million deal to buy Openet". Fierce Telecom. Retrieved 25 February 2024.
  29. ^ Page Module:Citation/CS1/styles.css has no content.Taylor, Charlie. "Irish tech company Openet acquired in €155m deal". The Irish Times. Retrieved 30 April 2026.
  30. ^ Page Module:Citation/CS1/styles.css has no content.Goovaerts, Diana (13 May 2021). "Amdocs scoops up Sourced for $75M to boost cloud migrations". Fierce Telecom. Retrieved 22 November 2023.
  31. ^ Page Module:Citation/CS1/styles.css has no content.Morris, Anne (5 June 2023). "Amdocs tempts telcos with generative AI support". Light Reading. Retrieved 23 October 2023.
  32. ^ Page Module:Citation/CS1/styles.css has no content.Sbeglia Nin, Catherine (16 November 2023). "Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos". RCR Wireless News. Retrieved 1 December 2023.
  33. ^ Page Module:Citation/CS1/styles.css has no content.Hardesty, Linda (8 May 2024). "Amdocs, Nvidia train GenAI to save 30% on customer service costs". Fierce-Network. Retrieved 5 May 2025.
  34. ^ Page Module:Citation/CS1/styles.css has no content.Goovaerts, Diana (17 December 2024). "AWS taps agentic AI to slash cloud migration time from months to days". Fierce Network. Retrieved 9 July 2025.
  35. ^ Page Module:Citation/CS1/styles.css has no content.Rubbelke, Nathan (10 May 2023). "St. Louis-based technology firm Amdocs to acquire Virginia firm's business unit for $90M". St. Louis Business Journal. Retrieved 9 July 2025.

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