Cainiao

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Cainiao
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HeadquartersHangzhou, China
Key people
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ParentAlibaba Group
Websitewww.cainiao.com

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Cainiao Smart Logistics Network Limited (Chinese: 菜鸟网络科技有限公司), formerly known as China Smart Logistics Network, is a Chinese logistics company launched by Alibaba Group, jointly with eight other companies, on 28 May 2013.[1] On March 26, 2024, Alibaba, which holds approximately 64% of Cainiao's shares, said it would acquire the remaining 36% of Cainiao's shares.[2] As of May 2018, Cainiao was one of the largest unicorn companies in China, valued at 100 billion yuan.[3][4]

Cainiao ensures delivery within 24 hours to any region of China. The company also shares resources with other logistics companies.[5]

Etymology

The name Cainiao combines the Chinese words Template:Zh and Template:Zh, as part of a metaphor meaning "the bird that only eats legumes." An animal like this would be considered weak, clumsy, or underdeveloped (unlike a meat-eating, strong, and experienced bird of prey). Thus, "Càiniǎo" could be translated as an inexperienced, novice, or beginner entity,[6] which in the Chinese context has a positive connotation of humility and willingness to learn.

Services

Cainiao Station

Cainiao operates a network of courier pick-up points known as Cainiao Stations (Chinese: 菜鸟驿站) across the Chinese mainland. These stations are strategically situated in residential neighborhoods and on university campuses, serving functions akin to traditional post offices. When a courier package is destined for a location within a Cainiao Station's service area, it is rerouted to the station and stored there. Recipients are notified to collect their packages, which are organized on numerical shelves and assigned a unique 4-digit code as they enter the station. Customers can locate their package using this code, and after finding it, they scan it at a self-service checkout machine to complete the pickup. Additionally, some Cainiao Stations provide services for sending packages.[7][non-primary source needed]

Cainiao Express

Cainiao Express (Chinese: 菜鸟速递) is a courier service. Customers can ship packages and documents by requesting a pickup through the Cainiao app. Cainiao can also be used as one of the shipping methods when selling items on Xianyu, a classified ads and online shopping app for used goods.[8] Cainiao also provides return shipping for items bought on Taobao.

References

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  1. ^ Page Module:Citation/CS1/styles.css has no content."Cainiao". Bloomberg. Retrieved 2018-10-01.
  2. ^ Page Module:Citation/CS1/styles.css has no content."Alibaba to buy Cainiao stake for up to $3.75 billion as it drops IPO plan". Reuters. March 26, 2024.
  3. ^ Page Module:Citation/CS1/styles.css has no content."China's 12 highest-valued unicorn firms". China Daily. 2018-05-10. Retrieved 2018-10-01.
  4. ^ Page Module:Citation/CS1/styles.css has no content.Liu, Cynthia. "One Platform to Rule Them All: The Brains Behind Cainiao Network (PI)". E Commerce Asia. E COm Asia. Archived from the original on 16 August 2021. Retrieved 17 December 2018.
  5. ^ Page Module:Citation/CS1/styles.css has no content.Han, Yijing; Gan, Jing (2015-09-21). "Application and Influence of Big Data in the Logistics Industry—Take Cainiao Network as an Example". Icte 2015. pp. 2141–2144. doi:10.1061/9780784479384.273. ISBN 9780784479384.
  6. ^ Page Module:Citation/CS1/styles.css has no content."Alibaba's $20 Billion Logistics Arm Gears Up for Hong Kong IPO". Bloomberg.com. Archived from the original on 2023-03-31. Retrieved 2025-11-17.
  7. ^ Page Module:Citation/CS1/styles.css has no content."菜鸟驿站官网".
  8. ^ Page Module:Citation/CS1/styles.css has no content.环球网 (2019-10-16). "菜鸟裹裹联合闲鱼上线"隐私寄" 寄件可隐藏地址". tech.sina.com.cn. Retrieved 2024-03-11.

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