Hal Becker

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Hal Becker
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Cleveland, Ohio, U.S.
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EducationJohn Carroll University
OccupationTemplate:Pluralize from textAuthor, sales trainer, professional speaker
EmployerTemplate:Pluralize from textTemplate:Pluralize from text
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Notable creditTemplate:Pluralize from textCan I Have 5 Minutes Of Your Time? (1993)
At Your Service (1998)
Get What You Want!! (2004)
Hal Becker's Ultimate Sales Book (2012)
Lip Service (2001)Template:Pluralize from text
OpponentTemplate:Pluralize from textTemplate:Pluralize from text
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SpouseTemplate:Pluralize from textHolly Becker (m. 1998)Template:Pluralize from text
PartnerTemplate:Pluralize from textTemplate:Pluralize from text
ChildrenNicole Simko
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Websitewww.halbecker.com

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Hal Becker (born 1954) is an American author and nationally known expert on the subjects of sales, customer service and negotiating. He conducts seminars or provides consultations to more than 140 organizations a year, including, IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision and Cintas. His best known books are Can I Have 5 Minutes Of Your Time?,[1] Lip Service[2] and Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth.[3]

Education

Becker graduated from Cleveland Heights High School in 1972. In 1993, he was inducted into the Heights Hall of Fame with ten other graduates.[4]

From John Carroll University,[5] Becker earned a bachelor's degree in sociology in 1976. At John Carroll, he worked as the union director of special events, booking concerts on campus.[6]

Career

In 1977, at the age of 22, Becker was named the #1 salesperson among a national sales force of 11,000 at Xerox Corporation.[7] In 1983, he launched one of America's first customer service telemarketing firms called Direct Opinions. That same year he was diagnosed with and survived cancer. In 1990, he sold Direct Opinions to devote time to consulting and presenting lectures around the world.[8]

Becker is a syndicated writer in 46 business journal newspapers nationwide.[9]

He is a past chairman of Better Business Bureau Serving Greater Cleveland and the Solon Chamber of Commerce,[10] and has also sat on boards including Better Business Bureau, March of Dimes, COSE, University of Akron Business School, Cleveland Health Museum/Natural History Museum, Healthy Cities Ohio, Sales & Marketing Executives and Montefiore Nursing Home, and the Chagrin Valley Chamber of Commerce.[11]

Publications

  • Can I Have 5 Minutes of Your Time?: A No Nonsense Fun Approach to Sales by Hal Becker and Florence Mustric (1993)[1]
  • At Your Service: Calamities, Catastrophes, and Other Curiosities of Customer Service by Hal B. Becker (1998)[12]
  • Lip Service: 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World by Hal B. Becker (2001)[2]
  • Get What You Want!! A Fun, Upbeat and Fresh Approach to Negotiating by Hal B. Becker, Jon Lief, and Florence Mustric (2004)[13]
  • Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth by Hal B. Becker (2012)[3]

Awards and honors

References

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  1. ^ a b Page Module:Citation/CS1/styles.css has no content.Becker, Hal (2008). Can I Have 5 Minutes of Your Time?: A No-Nonsense, Fun Approach to Sales from Xerox's Former #1 Salesperson. Mustric, Florence. Morgan James Publishing. ISBN 978-1-60037-348-0.
  2. ^ a b Page Module:Citation/CS1/styles.css has no content.Becker, Hal (2001). Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. OakHill Press. ISBN 978-1-886939-48-6.
  3. ^ a b Page Module:Citation/CS1/styles.css has no content.Becker, Ha l (2012). Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth. Career Press. ISBN 978-1-60163-241-8.
  4. ^ a b Page Module:Citation/CS1/styles.css has no content.Fink, Brian (May 18, 1993). "11 alumni inducted into Hall of Fame". The Black and Gold. p. 6.
  5. ^ Page Module:Citation/CS1/styles.css has no content."Class Notes 1976". John Carroll University. Archived from the original on April 2, 2009. Retrieved October 3, 2009.
  6. ^ Page Module:Citation/CS1/styles.css has no content."Seals and Crofts in Concert". The Carroll News. October 3, 1975. p. 1.
    - Page Module:Citation/CS1/styles.css has no content.Jim, Reho (March 27, 1976). "Concert Staging Complex Task". The Carroll News. p. 1.
  7. ^ Page Module:Citation/CS1/styles.css has no content."New Regional Sales Boot Camp Training Program Will Excel Dealer Salespeople as Top Producers" (PDF). Education Foundation News. FEDA Education Foundation. Summer 2005. Archived from the original (PDF) on March 3, 2016. Retrieved April 28, 2024.
  8. ^ Page Module:Citation/CS1/styles.css has no content.Ed Wittenberg, special to cleveland com (December 7, 2012). "Solon resident Hal Becker, a Cleveland Heights High School graduate, writes 'Ultimate Sales Book'". cleveland. Retrieved July 11, 2024.
  9. ^ Page Module:Citation/CS1/styles.css has no content."Syndicated Articles". Bizjournals. Archived from the original on December 15, 2019. Retrieved December 10, 2009.
  10. ^ Page Module:Citation/CS1/styles.css has no content.Betz, Lindsay (January 8, 2011). "Solon Chamber of Commerce elects officers for 2011". Sun News. Retrieved May 1, 2022.
  11. ^ Page Module:Citation/CS1/styles.css has no content."Chamber Team - Chagrin Valley Chamber of Commerce, OH". www.cvcc.org. Retrieved July 11, 2024.
  12. ^ Page Module:Citation/CS1/styles.css has no content.Becker, Hal (1998). At Your Service: Calamities, Catastrophes, and Other Curiosities of Customer Service. John Wiley & Sons Inc. ISBN 978-0-471-25542-0.
  13. ^ Page Module:Citation/CS1/styles.css has no content.Becker, Hal; Lief, Jon; Mustric, Florence (2004). Get What You Want!! A Fun, Upbeat and Fresh Approach to Negotiating. OakHill Press. ISBN 978-1-886939-68-4.

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