PROFECO
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| Agency overview | |
|---|---|
| Formed | February 5, 1976 |
| Jurisdiction | Federal government of Mexico |
| Headquarters | Avenida José Vasconcelos 208, Colonia Condesa, Cuauhtémoc, 06140 Mexico City, Mexico Lua error: callParserFunction: function "#coordinates" was not found. |
| Website | www |
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The Procuraduría Federal del Consumidor (PROFECO; Federal Consumer Protection Agency) is an agency of the Mexican government headed by the federal consumer attorney. Mexico became the second Latin American country to enact a federal consumer protection law on February 5, 1976, and later became the first to establish a dedicated consumer protection agency.[1] By 1982, the agency had 32 offices, one in each federative entity of Mexico. PROFECO now has 51 offices nationwide, and its main headquarters are in Mexico City.[1] The most recent reform to the federal law was signed by President Enrique Peña Nieto in early 2018.[2]
PROFECO works with organizations such as the U.S. Consumer Product Safety Commission and Health Canada to help ensure that imported products are safe for consumers.[3] In February 2018, representatives of the three agencies met in the United States to sign a memorandum of understanding (MOU). Through this agreement, the three countries committed to improving the safety and quality of imported products for consumers in North and South America.[4] PROFECO was represented at the meeting by attorney Rogelio Cerda Pérez, who had served as federal consumer attorney since August 2017.[5]
Objectives
- Protect consumers against abuses or fraud by companies operating in Mexico.
- Provide information to help consumers make good decisions when they need to buy products.
- Inform the community about their rights and obligations as consumers.
- Create and put in practice new methods to provide prompt attention for consumer complaints.
Programs
- The Good Weekend (El Buen Fin): a shopping weekend intended to stimulate the economy by encouraging consumption[8]
- Who is Who on the Prices (Quien es Quien en los Precios (QQP)): PROFECO collects information about prices of products that consumers buy regularly. They make a list comparing the prices of these products at different stores, and share this information with the consumers to help them decide where is the best place to buy.[9]
- Consumer magazine: PROFECO has published this monthly magazine for more than 40 years.[10] In this magazine consumers will find a wide variety of information about daily life, like comparison of products, recipes, studies and alerts.[11]
Current Commissioners
| Name | Position | Sworn in |
|---|---|---|
| César Iván Escalante Ruiz | Federal consumer procurator | October 2024 |
| Raymundo Rodríguez Diego | Verification Deputy Attorney | April 2017 |
| Pedro Fernando Flamand Gutiérrez | General Coordinator of Administration | -- |
| Omar Cervantes Rodríguez | General Director of Social Communication | October 2017 |
| Rafael Ochoa Morales | Legal Deputy Attorney | March 2016 |
| María de los Ángeles Jasso Cisneros | Deputy Attorney General | September 2017 |
| Héctor Alejandro Gutiérrez Ordaz | General Director of Planning and Evaluation | November 2015 |
| Carlos de Jesús Ponce Beltrán | Deputy Attorney for Telecommunications | September 2015 |
| Juan Carlos Estefan Mafud | General Coordinator of Education and Dissemination | November 2017 |
| Humberto Lepe Lepe | General Director of Delegations | August 2017 |
See also
- United States–Mexico–Canada Agreement
- Canada–Mexico relations
- Mexico–United States relations
- Toy safety
- El Buen Fin
References
- ^ a b Page Module:Citation/CS1/styles.css has no content."Procuraduría Federal del Consumidor | Gobierno | gob.mx". www.gob.mx (in español). Retrieved 2018-10-19.
- ^ Page Module:Citation/CS1/styles.css has no content."DECRETO por el que se reforman y adicionan diversas disposiciones de la Ley Federal de Protección al Consumidor". 2018-11-01.
- ^ Page Module:Citation/CS1/styles.css has no content."Gale - Product Login". link.galegroup.com. Retrieved 2018-10-22.
- ^ Page Module:Citation/CS1/styles.css has no content.Commission, U.S. Consumer Product Safety. "North America Product Safety Regulators Agree to Increase Cooperation on Consumer Product Safety; Trilateral MOU Signed at Annual Meeting of Multi-Stakeholder Association". www.prnewswire.com (Press release). Retrieved 2018-10-23. Profeco Contact: 1 877 209 2681
- ^ Page Module:Citation/CS1/styles.css has no content."Ex delegado del PRI en Puebla es nombrado nuevo titular de la PROFECO" (in español). Retrieved 2018-10-23.
- ^ Page Module:Citation/CS1/styles.css has no content.DGI. "Procuraduría Federal del Consumidor". www.profeco.gob.mx. Retrieved 2018-11-05.
- ^ Page Module:Citation/CS1/styles.css has no content."¿Qué hacemos?". Procuraduría Federal del Consumidor (in español). Retrieved 2018-11-05.
- ^ Page Module:Citation/CS1/styles.css has no content."El Buen Fin 2018". www.elbuenfin.org. Retrieved 2018-10-24.
- ^ Page Module:Citation/CS1/styles.css has no content."Quién es Quién en los Precios". Procuraduría Federal del Consumidor (in español). Retrieved 2018-10-24.
- ^ Page Module:Citation/CS1/styles.css has no content.Consumidor, Procuraduría Federal del. "Revista del Consumidor". gob.mx (in español). Retrieved 2018-11-07.
- ^ Page Module:Citation/CS1/styles.css has no content."Revista del Consumidor septiembre 2018". Issuu. Retrieved 2018-10-24.
- ^ Page Module:Citation/CS1/styles.css has no content."Procuraduría Federal del Consumidor | Gobierno | profecogobmx.com/". www.profecogobmx.com (in español). Retrieved 2018-10-24.
External links
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- https://www.cpsc.gov/content/cpsc-profeco-and-health-canada-issue-joint-statement-on-the-fourth-north-america-product
- https://elbuenfin.profeco.gob.mx/ Script error: No such module "webarchive".
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