Servpro

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Servpro Industries, LLC
Company type
Private, Franchise
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Headquarters
Gallatin, Tennessee
,
USA
Number of locations
2,400+
Key people
John Sooker, CEO
Tanner Owen, CFO
Vince Brockman, Chief Legal Officer
Joy Wald, CIO
Rob Rajkowski, CMO
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Websiteservpro.com

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Servpro is a franchisor of fire and water cleanup and restoration franchises in the United States and Canada.[1] The franchise system provides localized services and large-scale disaster recovery.[2] It is headquartered in Gallatin, Tennessee.

History

Ted and Doris Isaacson launched Servpro Industries in 1967 as a painting business in Sacramento, California.[3] With a background in cleaning and restoration, they transformed the company into a franchisor of cleanup and restoration specialists. After selling its first franchise in 1969, Servpro continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 franchises in 1979, and developing a highly regarded national franchise.[4][5][6]

Servpro relocated its corporate headquarters from Sacramento to Gallatin, Tennessee in 1988.[7] At the time of the relocation, Servpro consisted of 647 franchises. The company sold its 1,000th franchise in 2000.

To accommodate their growth, the Servpro headquarters moved to a facility of 140,000 square feet (13,000 m2) in 2005, which was expanded to 200,000 square feet (19,000 m2) in 2014. The Tennessean has listed Servpro as one of Tennessee's top workplaces eight times since 2015, including 2024.[8]

Servpro consists of 2.250 franchises in the United States and Canada (as of 2024).[9]

In March 2019, The Blackstone Group acquired a majority stake in Servpro Industries, LLC,[10][11] for an amount reportedly exceeding US$1 billion according to the Wall Street Journal.[12] The Isaacson family reinvested and maintains minority ownership.

Services

Servpro provides residential and commercial water, fire, and mold cleanup and restoration services. Many franchises offer specialty services, such as biohazard cleanup, document restoration, electronics restoration, dry cleaning, and construction.

Large-scale disaster recovery

Despite the franchise structure of numerous relatively small entities, Servpro has the capacity and organizational competence to respond to large-scale disasters, including major corporate and government contracts after Hurricane Katrina in 2005[13] and Hurricane Ike in 2008.[14][5] Servpro was contracted for drainage and restoration by government, commercial entities and numerous households after the 2010 Tennessee floods.[15] Similarly, Servpro was involved in restoration and reconstruction after Hurricane Sandy in 2012.[16][17]

See also

References

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  1. ^ Page Module:Citation/CS1/styles.css has no content.Bassler, Erin (30 October 2016). "Damage restoration companies there for your worst day". telegram.com. GateHouse Media, LLC. Retrieved 7 January 2017.
  2. ^ Page Module:Citation/CS1/styles.css has no content.Chung, Heidi (29 October 2015). "El Nino: Some companies to benefit while others get hit". CNBC.com. CNBC LLC. Retrieved 7 January 2017.
  3. ^ Page Module:Citation/CS1/styles.css has no content."Ted Allen Isaacson - obit". The Wilson Post. 24 January 2017. Retrieved 26 January 2017.
  4. ^ Page Module:Citation/CS1/styles.css has no content."Entrepreneur 2016 Franchise 500®". Entrepreneur.com. Entrepreneur Media, Inc. 18 August 2016.
  5. ^ a b Page Module:Citation/CS1/styles.css has no content."10 great franchise bets". cnnmoney.com. Cable News Network. 16 June 2011. Archived from the original on June 17, 2011. Retrieved 7 January 2017.
  6. ^ Page Module:Citation/CS1/styles.css has no content."Forbes: Top 20 Franchises for the Buck". Forbes. Archived from the original on February 11, 2012.
  7. ^ Page Module:Citation/CS1/styles.css has no content.Morris, Joe (27 June 2008). "ServPro Industries, Inc" (PDF). Nashville Business Journal. Retrieved 7 January 2017.
  8. ^ Page Module:Citation/CS1/styles.css has no content."Governor Haslam, Commissioner Boyd Announce Servpro To Expand Current Operations In Sumner County". tn.gov. State of Tennessee Department of Economic and Community Development. 5 August 2015. Retrieved 7 January 2017.
  9. ^ Page Module:Citation/CS1/styles.css has no content.McCready, Brian (30 December 2016). "Tenant for Former Connecticut Food Bank Location in East Haven Announced". East Haven Patch. Patch Media. Retrieved 7 January 2017.
  10. ^ Page Module:Citation/CS1/styles.css has no content."Servpro sold to private-equity group". www.bizjournals.com. Retrieved 2020-01-20.
  11. ^ Page Module:Citation/CS1/styles.css has no content."Blackstone to acquire majority stake in restoration service franchisor Servpro". www.spglobal.com. Retrieved 2020-01-20.
  12. ^ Page Module:Citation/CS1/styles.css has no content.Gottfried, Jaewon Kang and Miriam. "Blackstone Nears Deal to Acquire Servpro Industries". WSJ. Retrieved 2020-01-20.
  13. ^ Page Module:Citation/CS1/styles.css has no content.Wells, Ken (30 September 2005). "French Quarter Features Little to Eat, but Plenty to Smell". wsj.com. The Wall Street Journal. Retrieved 7 January 2017.
  14. ^ Page Module:Citation/CS1/styles.css has no content.McDougall, Christopher (1 November 2005). "Disaster Cowboys". Inc. Inc. Retrieved 7 January 2017.
  15. ^ Page Module:Citation/CS1/styles.css has no content.Burden, Melissa (6 June 2010). "SERVPRO franchisees in Genesee, Saginaw counties help clean up properties in downtown Nashville, Tennessee damaged in May flood". Flint Journal. MLive Media Group. Retrieved 7 January 2017.
  16. ^ Page Module:Citation/CS1/styles.css has no content.Lynch-Morin, Kathryn (12 November 2012). "Saginaw Servpro team helping with Sandy cleanup in New Jersey". MLive. MLive Media Group. Retrieved 7 January 2017.
  17. ^ Page Module:Citation/CS1/styles.css has no content.Bates, Todd (9 September 2013). "Sandy left N.J. shore with massive mold problem". usatoday.com. USA Today. Retrieved 7 January 2017.

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